Some of our customers are worry about renting the car when they are in Bali. We do fully understand with what they are concern. It is common issue, not only for the local tourist but also from the overseas. But usually once we reply them with the answers what they have worried about it before will be absolutely gone.

One of frequently asks from the customers is if the vehicle broke down in the middle of renting, would they receive a replacement vehicle? Just for the information, the customers able to send us the message thru our SMS service or our Contact Us page.

The answer from these question: Yes we will absolutely replace your car immediately. Even if the car broke down by the customers, maybe they got accident on the street, once they call us with the information we would like as sson as possible assistyou by come to the location in the next minutes.

In such of these condition we will replace the car with the one one class higher or at least the same class with the car they are renting. There would be no extra charge for these, except maybe as the accident caused by customer, only they have to pay an excess, in the event of accident.

For all of our fleet we always send them to the service station at least once a month. These to keep the cars are ready for customers whenever they asking about it. So we could give you a guarantee with the conditions of our car rental. They are just in their perfect and excellent conditions.